Privacy Policy
Last Updated: November 18, 2025
1. Introduction
This Privacy Policy explains how FillUp collects, uses, and protects your information. By using the app, you agree to these terms.
2. Information We Collect
We collect:
- Account information (name, email, username)
- Authentication details (Google/Apple Sign-In)
- Location data for finding nearby fuel stations
- Reviews and ratings you post
- Device information and usage analytics
- Preferences and app settings
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Show nearby fuel stations and prices
- Authenticate your account
- Send notifications (if enabled)
- Analyze usage and fix technical issues
- Ensure security and prevent fraud
4. How We Share Your Information
We do not sell your personal information. We share data with:
- Other users (your public reviews and ratings)
- Firebase/Google (authentication, analytics, hosting)
- Apple (Apple Sign-In)
- Google Maps (location services)
We may also disclose information when required by law or to protect our rights and users.
5. Data Storage and Security
- Data is stored securely in the United Kingdom
- We use encryption for data transmission (HTTPS/TLS)
- Account data retained until deletion
- Usage logs retained for 90 days
6. Your Rights
You can:
- Access and update your account information in app settings
- Control location permissions through device settings
- Manage push notification preferences
- Delete your reviews at any time
- Request account deletion by contacting support@fillup.app
- Request a copy of your data
7. Third-Party Services
We use:
- Firebase: Authentication, analytics, notifications (Privacy Policy)
- Google Maps: Location services (Privacy Policy)
- Apple: Apple Sign-In (Privacy Policy)
8. Additional Rights
GDPR (EU/UK): You have rights to access, rectify, erase, and port your data. Contact support@fillup.app to exercise these rights.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated through the app or email. Continued use after changes constitutes acceptance.
11. Contact Us
For questions or privacy requests, contact us at:
Email: support@planetapps.co.uk
Website: planetapps.co.uk
By using FillUp, you acknowledge that you have read and agree to this Privacy Policy.